How DANA And QRIS Data Is Used
Our Privacy Policy separates the data needed to open and protect your account from the payment references created when you use DANA, OVO, GoPay, QRIS, bank transfer or a virtual account. We receive account identifiers, phone verification results, device signals and transaction status so we can
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match a wallet action to the correct account, investigate an unfinished payment and answer a receipt question. We do not need the full contents of your personal wallet account to record a payment status. Bank details may be handled by the relevant payment route, including BCA,
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BRI, Mandiri or BNI, according to that route's process. We use access logs to detect unusual sign-in activity and retain records only for operational, dispute and legal needs. Eligibility and access depends on local law. You can ask what we hold, request a correction or ask
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how a record is used through the contact paths below.
Service availability depends on jurisdiction. Users are responsible for checking local law before access.